Quality Management
Customer satisfaction is our highest priority. We achieve this through the following guidelines:

• quality adapted to customer demand,
• delivery time agreed upon with the customer,
• a competitive quality/price ratio,
• constant availability through our team.
• Our entire team contributes at all times to advancing this goal through continuous improvement.
• Our team covers the full range of services for you:
• fast processing of your inquiry,
• procurement of raw materials,
• in-house processing procedures (heat treatment and/or machining),
• material inspection,
• verification of measuring equipment,
• handling of deviations, internal audits, etc.,
• after-sales service.

All internal processes have been developed and are applied in accordance with the requirements of ISO 9001:2015.

For us, customer service is both a daily practice and part of our company philosophy.

Control
In addition to ongoing in-house inspections such as hardness testing in HB/HRC, magnetic particle testing, and ultrasonic testing, our laboratory can also provide the following analyses:

• spectrochemical analysis (a mobile mix-up checking device is also available for in-house use),
• all mechanical properties: Rm, Re, Z%, A% (also at +300°C) and impact values even at low temperatures (-70°C),
• micrographic examinations (grain size, structure, and surface decarburization),
• Magnaflux crack testing on bars up to 220 mm in diameter and up to 17 meters in length,
• eddy current surface crack testing.